RESIDENTOFNIBIRU - The head of the Village Nglebak, Kradenan Blora, Sudarto (57), apologized for the incident, which make aircraft flight Citilink the route Jakarta-Blora void fly. This happens due to him accidentally opened the emergency exit as the plane was about to fly.
To respond to such cases, VP Corporate Secretary & CSR Citilink PT Indonesia, Diah Suryani, explained the chronological events that happened on the flight QG 1184 route Jakarta (Halim Perdanakusuma airport)-Cepu December 20, 2021.
"To information circulating, we can inform that the incident was caused by unscrupulous passengers who are adult and are in the seat row 1A tried to open the emergency door without the permission of the crew during the process of boarding takes place," he said in a written statement Citilink as reported from Liputan6.com on Tuesday (21/12/2021).
After the incident, the cabin crew on duty has to do actions according to the procedure, immediately inform the incident to the Captain of the Pilot and Ground Handling.
"Captain immediately decided to lose all the passengers in the aircraft for reasons of security and flight safety," said Diah.
In addition, individual passenger was also immediately removed from the aircraft by the Avsec (Aviation Security) to be asked for more information.
While other passengers were affected, Citilink has provided the option of an alternative form of reroute flights to Jakarta-Surabaya. Then followed the path of land to Cepu likewise flight on the contrary, reschedule or refund in accordance with applicable regulations.
Due to the incident, She apologized to passengers for the inconvenience caused and are committed to continue providing excellent service for all passengers.
"Citilink always put the safety aspects as well as aviation security, therefore we're always working since early in anticipation of things that could potentially interfere with the safety and security of the flight," she said.
Here's the video:
#Citilink #Sudarto #airplane
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